Ticket Information 2021
Dear Mozartfest guests!
Your safety is close to our hearts. That is why we are planning prudently in the current situation and have developed concepts to make both the ticket purchase and the concert visit as smooth and safe as possible. We will inform you about the current security requirements for attending the concert under Latest News as soon as the regulations permit and therefore ask you to inform yourself promptly before the event about the regulations that will then apply.
We thank you in advance for your assistance and flexibility during this special Mozartfest season and look forward to seeing you again!
Your ticketing team
If there are remaining tickets available for an event, they can be booked directly in the Mozartfest Webshop. We are also happy to take your order by telephone.
Alternatively, you can use the digitally fillable PDF form provided on this page. Please download the order form 2021 and send it filled out with your ticket wishes and your complete contact details by e-mail to: email@example.com.
If there are no more tickets available for a desired event or price category, we will be happy to put you on the waiting list and contact you by phone or e-mail if we can fulfill your ticket request at short notice.
Pupils, trainees and students (up to the age of 30 and upon presentation of a valid ID) receive a 50% discount on the ticket price and can purchase last-minute tickets from 10 minutes before the start of the performance in all categories at a fixed price of €12. Holders of a severely handicapped pass with the mark B and their accompanying person also receive a 50% discount on the ticket price. Dinner events are excluded from the reductions.
What data do I have to provide when purchasing tickets?
Every ticket purchase is personalized this year. For the ticket order, address and telephone number must be provided. Providing an email address is optional and simplifies further communication regarding the order. As a card purchaser, you are obligated to name all cardholders of your order in case of contact tracing by the health department and to be able to provide the contacts if necessary. It is therefore not possible to pass on the tickets to third parties not known to you.
How can I redeem my Mozartfest voucher?
Value and gift vouchers issued by the Mozartfest Würzburg can be redeemed in the ticket office and in the web store for payment of your ticket order. To pay a received invoice by voucher, please send us the voucher or the 26-digit voucher number printed on it before payment.
What seats are available?
Currently, we are only allowed to fill the concert halls with a maximum of 25-30 % of the visitor capacity due to the spacing regulations. As a result, not all ticket requests received could be fulfilled. We regret this very much. All orders were processed according to the date of receipt. The available seats were allocated within the requested price category according to the best-seat principle.
Seating in the concert hall is in contiguous seats of two. Seats from one order will be allocated next to each other.
Hall plan Kaisersaal and Weißer Saal inside the Würzburg Residenz 2021
How long are my confirmed tickets reserved for me?
Your tickets will of course remain reserved for you until the expiry of the payment period stated in the invoice. After that, the reservation will be cancelled automatically. If, contrary to expectations, you do not need the tickets you ordered, please let us know so that other guests can be considered.
Can I return paid tickets?
The ongoing pandemic development leads in some cases to rescheduling of the originally announced program, venue or concert start. We therefore ask that you check the concert calendar before purchasing tickets to see if your desired event is affected. There is no entitlement to a refund or exchange of tickets even in the case of last-minute program changes after payment (except in the case of concert cancellation).